Project Brew developed a touch-based web interface for a renowned coffee brand’s vending machines, bringing quality and convenience to busy locations.
In this project, I focused on enhancing the user experience and usability of a vending machine’s web interface. The primary goals were to streamline user interaction and introduce innovative approaches for faster flow navigation.
Process & Challenges.
Research & Discovery. Data analysis to uncover user issues, with ideation and pre-mortem sessions to develop initial solutions.
Collaboration. Close work with product and development teams to ensure feasibility and alignment.
Prototyping & Testing. Created wireframes and prototypes, then conducted live user testing (scenarios, card sorting) to validate hypotheses.
UI Design. Built final UI components, refined the design system for consistency.
Lean UX Iteration. Used Hotjar to gather metrics, driving continuous iteration based on user insights.